Using HireQ as a recruiter.

Audience: Hiring team members
Portal: after you sign in you land on /recruiter
Last updated: 2026-10-01 (beta)
Online: www.hireq.ca/guides/recruiter.html · Version française

This guide describes the recruiter workspace as built in the unified portal (portal/). New to HireQ? Read the Quick Guide first. Candidate steps: Candidate guide. Platform rulebooks (schema, taxonomy, matching policy): Super admin guide. Company email copy and logos: email-setup.md.

Beta notice. Billing runs in Stripe test mode. Use test card 4242 4242 4242 4242 (any future expiry, any CVC). No real money is charged, and anything you "buy" during the beta is for testing.

Contents

1. How HireQ differs from a job board
2. Create your account
3. Signing in, passwords, and two-factor authentication
4. What you see after login
5. Company, employers, and teammates
6. Post a job (quality and hiring tools)
7. Matching, opportunities, and AI assessments
8. Reviewing AI interviews and recordings
9. Pipeline (applications you received)
10. Interviews (human calendar)
11. Candidates (paid search)
12. Analytics
13. Billing (test mode)
14. Emails
15. Policy updates
16. Rules of the road
17. If something fails

1. How HireQ differs from a job board

Both paths exist side by side: people can still apply to published jobs (Pipeline), and HireQ can present opportunities to strong matches who did not apply (Hiring tools).

2. Create your account

1. Open the portal → Create account.
2. Select Recruiter (hiring team).
3. Enter full name and email, tick I agree to the Terms and Privacy Policy, submit.
4. Set your password from the email link (rules in §3.1), then sign in.

Admins are not created this way.

Company invite: if a teammate invited you, register or sign in as a recruiter, then open the invite URL (/recruiter?invite=…) while signed in. HireQ attaches you to that company.

3. Signing in, passwords, and two-factor authentication

3.1 Password rules

At least 10 characters, not only numbers, and not your email address. Applies to the setup link, reset links, and Settings → Account → Change Password.

3.2 Signing in

Email + password → Sign in. If 2FA is on, HireQ asks for an Authenticator code; enter the 6-digit code and sign in again. Too many attempts in a minute show Rate limit exceeded; wait a minute.

Forgot password? emails a single-use reset link.

3.3 Two-factor authentication (optional, recommended)

Settings → Account → Authenticator app (2FA)

1. Set up 2FA → add the secret key to your authenticator app (or tap Open in authenticator app on a phone).
2. Enter the 6-digit code → Turn on 2FA. Status shows On.
3. To turn it off: enter your current password and a current code → Turn off 2FA.

Lost your device? There are no recovery codes yet; contact HireQ support to reset 2FA after identity checks.

Because you can see candidate personal data, we strongly recommend turning 2FA on.

4. What you see after login

URL: /recruiter or /recruiter?section=<id>. Job routes: /recruiter/jobs/new, /recruiter/jobs/{id}/edit.

Also: top + Create Job; global search (candidates if entitled, otherwise your jobs); bell notifications (applicants, withdrawals, interview responses, billing, strong matches); English / French; sign out.

5. Company, employers, and teammates

Open Settings.

Company logo and hiring-email copy live under Emails. Creating your first job auto-creates a company if none exists.

6. Post a job (quality and hiring tools)

HireQ does not treat a job as "just a description." Publishing is gated by Job quality and the hiring specification.

6.1 Create (/recruiter/jobs/new)

1. Jobs → Create job.
2. Fill in:
   • Title + optional Suggest titles
   • Canonical taxonomy title (required for a complete specification)
   • Description, employer
   • Employment type, work model, application deadline
   • Location / region, city, province/state
   • Skills (mark required vs desired)
   • Status: draft / published / closed
3. Save as draft while incomplete.
4. The Job quality panel shows readiness % and gaps; Fix in form jumps to a field.

Pay, benefits, and number of openings are not on the posting form.

Hiring tools are on Edit only. Save a draft first, then edit it.

6.2 Publish gates

Setting status to published requires both:

1. Job quality — required fields complete and readiness at or above the threshold (default 60%). Otherwise: "This job is not ready to publish. Review the quality checklist and fix gaps."
2. Hiring specification — canonical title, at least one confirmed requirement, no leftover proposed requirements, and location or work model. Otherwise: "Hiring specification is incomplete. Open Hiring tools…"

6.3 Hiring tools (use this order)

Edit → open Hiring tools.

Changing the canonical title later resets the specification; re-confirm requirements before publishing again.

6.4 List actions (Jobs)

Applications (opens Pipeline for that job), Edit, Analytics, Delete.

7. Matching, opportunities, and AI assessments

7.1 Reading the Matching report

"Insufficient evidence" means "not proven yet", not "unsuitable". Presenting an opportunity is how you get more evidence.

7.2 Presenting an opportunity

1. In the Matching report, choose a candidate → Present opportunity.
2. The candidate gets a notification and sees the opportunity under Interviews.
3. They consent and pick Text, Audio, or Video, or decline.
4. They complete a job-specific AI assessment built from your confirmed requirements. They can pause and resume.
5. The matching report updates with consent status and new evidence.

Presenting does not create an application or change any status. Depending on admin settings, HireQ may present opportunities automatically to strong matches; candidates must still consent.

7.3 AI package, compare, override

• AI package — fit, evidence, highlights, and inconsistency flags (evidence that contradicts a claim).
• Compare — 2–4 candidates side by side.
• Override — change a recommendation or skill score (1–10). A reason is required and recorded in the audit log, visible to HireQ admins.

8. Reviewing AI interviews and recordings

Open a candidate's profile — Pipeline → Details for applicants, or Candidates → View with Candidate Search. Scroll to Interviews and click a session button (for example Job interview #42).

Each review shows:

• Purpose, status, and job
• Recording player for audio/video sessions (or "No audio or video recording is available for this interview.")
• Every question and answer, plus how the answer was stored on the profile

What you can see:

Recordings:

• Stored privately and played through short-lived links. Reload the review if playback stops after a while.
• Deleted automatically 180 days after the assessment ends. Transcripts and scores stay.
• Candidates are told before choosing audio/video that the session is recorded.
• Do not download, re-record, or share recordings outside your hiring process.

There is no live recruiter seat in the AI room; review happens afterwards.

9. Pipeline (applications you received)

This is the ATS for people who applied. Opportunities are a separate path (§7).

1. Pipeline → Select job.
2. Each row: checkbox, candidate name, status dropdown, applied date, actions.
3. Statuses: submitted, reviewed, shortlisted, offered, rejected, hired (withdrawn is candidate-owned and not in the dropdown).
4. Save after a single change; Bulk Update applies to checked rows.
5. Export CSV downloads that job's applications.
6. Details — profile, cover message, Download Submitted Resume, offer fields, interview reviews (§8). No Candidate Search purchase needed.
7. Schedule — date/time on the row (default 30 minutes). Add location/link under Interviews → Edit. The candidate is notified; an ICS file is attached when email is on.
8. Send offer — from the row or Details (salary text + notes in Details). Status becomes offered; the candidate accepts or declines.

Dashboard buckets: Applied = submitted, Screening = reviewed, Interview = shortlisted, Offer = offered, Hired = hired.

10. Interviews (human calendar, not the AI room)

Interviews lists every interview you scheduled.

• Edit — time, location or link, status (scheduled / completed / cancelled)
• Cancel — removes the interview and notifies the candidate

Put a Zoom/Meet/Teams URL in location or link for a video call. HireQ does not create meetings or sync calendars.

11. Candidates (paid search)

Visible only with an active Candidate Search purchase (Billing). Without it the section shows a Billing prompt.

• Search by keywords; empty search browses.
• Shortlist with tags; remove from shortlist.
• Save search and replay or delete saved searches.
• View opens the profile, primary resume download, interview reviews, and the trust / evidence panel (readiness, claims, discrepancies). You can override a skill score (1–10) with a reason.

Search is discovery. For a governed job, the Matching report is the better tool.

12. Analytics

Pick a job: views, applications, interviewed, hired, funnel bars, and time to fill when available. No company-wide analytics beyond the Dashboard.

13. Billing (test mode during beta)

HireQ admins define the catalog (monthly subscriptions and one-time services).

• Subscribe (monthly) / Purchase (one-time) opens Stripe Checkout.
• During the beta, use test card 4242 4242 4242 4242, any future expiry, any CVC, any postcode. Real cards are declined in test mode.
• After you return, the row shows purchased/active. Renew and Cancel apply to existing purchases.
• Payment history lists date, amount, currency, status.

Typical paid capability: Candidate Search. Trust insights are on by default.

14. Emails

Emails customises hiring messages for your company. Password and billing emails stay HireQ-owned. You need a company first.

1. Upload Company logo (image, max 5 MB).
2. Pick a hiring message (new application, interview scheduled, team invite, …). custom marks a saved override.
3. Edit subject, heading, body, button label; insert merge fields such as {{job_title}}.
4. Optionally Show company logo in this email (header shows your logo plus via HireQ). The From address cannot change.
5. Preview email → Save template. Reset to default removes your override.

Details: email-setup.md.

15. Policy updates

When HireQ updates its Terms or Privacy Policy, a window titled We updated our Terms and Privacy Policy blocks the workspace until you tick the checkbox and click Accept and continue.

16. Matching and AI — rules of the road

If the AI service is busy or has reached its daily beta limit, some AI features (suggestions, job-definition interview replies) fall back to simpler behaviour. Matching and scoring of existing evidence keep working.

17. If something fails